jonathanhickman.com

Dear Dell:

Dear Dell:

The cd burner you gave me - that replaced the one that broke after only six months - well, it’s a piece of junk.

When the original burner broke so quickly, I was pretty upset. But then you replaced it for free within a week, and that made me happy. But this burner is really, really cheap and only works about half of the time! And really, I think that’s pretty lame. I think you could do better. I think you should do better.

I’m ready to have a cd burner that actually works. Heck, the computer itself is just about a year and a half old. I really shouldn’t be having these problems. I shouldn’t be having to use my wife’s Toshiba to burn anything important, especially since my Dell cost about twice as much as her Toshiba.

A client came in last week and showed off his brand new HP laptop, and it sure did look nice. I wonder if HP’s quality control is any better than yours. I wonder if they make cd burners that actually work more times than not. I wonder if this will be my last Dell laptop.

Jon

PS I’d also kinda like to get all of those wasted blank CDR’s back, please. I’m kind of tired of throwing away discs because your hardware is a piece of junk.